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Return & Refund Policy
Return & Refund Policy
**Return and Refund Policy**
At bedsofaworld.com, we aim to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your item, we offer a 14-day return and refund policy from the date of delivery.
**Conditions for Return and Refund:**
1. **Timeframe:** The return window for a full refund is 14 days from the date the product was delivered.
2. **Item Condition:** To be eligible for a refund, the item must be unused and in the same condition as you received it. It must also be in the original packaging.
3. **Initiating the Return:** Please contact our customer service team at info@bedsofaworld.com to initiate the return process. Kindly provide your order details and reason for the return.
**Return Shipping:** We understand the inconvenience of returns, and to make the process hassle-free for you, we will cover the cost of return shipping.
**Refund Process:**
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
**Exclusions:**
Please note that certain items, such as custom-made or personalized products, may not be eligible for return or refund unless there is a manufacturing defect or damage.
**Contact Information:**
For any further queries regarding our return and refund policy, please contact our customer service team at info@bedsofaworld.com. We are here to assist you throughout the return process and ensure a seamless experience.
**Thank you for choosing bedsofaworld.com. Your satisfaction is our priority!**